Shipping & Returns

Shipping  Your item will be sent by Royal Mail Special Delivery (within the U.K.) or International Signed For (outside the U.K.).  Please note that I cannot falsify customs forms.  Import duties/charges are the responsibility of the purchaser.

Returns  These are vintage items and may show signs of wear.  Please e-mail or telephone me if you have any questions, before purchase.  If you are not happy with your purchase, please e-mail or telephone me immediately.  I will give a refund if you have contacted me, and returned the article within 7 days, by the same delivery service that it was posted to you, and it must be adequately packed.  If it arrived damaged please keep the packaging and return it to me with the article, so I can make a claim against the postal services.  I am sorry I cannot refund postage unless the item is damaged by the postal service and I can make a claim.  You would need to keep the postal services receipt for your return - because I cannot claim for, or be responsible for any item lost in the post that you have posted.  International buyers should note that a return should be clearly marked as such on the package - as I cannot be responsible for customs duties imposed if incorrectly labelled.

Copyright © 2010 Gillian Horsup

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